Privacy Policy

We (also referred to as “we”, “us”, or “our”) are committed to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Peak Markdex website (the “Website”).

These principles will be upheld:

  • To be transparent about how we collect and process your personal information:

Our goal is to enable you to make informed decisions about how your personal data is used and processed. That is why we created our website. To that end, we apply various methods and procedures to deliver relevant information on the use and processing of personal data.

Should we determine that you require specific details, we will provide them to you at the appropriate date and time.

We are pleased to answer any questions you may have and provide any necessary clarifications regarding limitations imposed by law. You can reach us by email at the address below: info@peak-markdex.com

  • Personal data will be used solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including to provide the website to you and connect you with third-party trading platforms (the 'Services'); to improve the site; to protect our rights and interests; to maintain and deliver the Services; to comply with legal or regulatory obligations; and to carry out administrative and business activities that support the delivery and use of the Services.

We also process your personal data to better understand your preferences and needs.

  • Make use of essential tools to protect your rights regarding personal data:

To help you exercise your rights, we provide robust support. Contact us anytime to request access to your Personal Data. We can amend or delete it, restrict its use for specific purposes or in general, and transfer it to you or a third party. We will make every effort to fulfil your requests.

  • Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we guarantee that we will continue to employ a range of safeguards and technologies to ensure your personal data is protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the types of personal data the company collects about individuals and how it processes that data, shares it with third parties, safeguards it, and related matters.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or are able to access.

The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, structuring, and storage of such data.

Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect or solicit information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any data about minors, we will remove it as soon as reasonably practicable.

2. What personal data do we hold about you?

When you access our services or channels, or visit our website, we collect personal data. We may request your personal data in certain circumstances. We also collect personal data by analysing how our services and service channels are used, and by receiving information about you from our third-party partners.

3. No obligation to provide personal data to the Company and related consequences.

You are not obliged to provide us with personal data. However, in certain circumstances, if you choose not to do so, we may be unable to provide certain services, or users may be unable to access the website.

4. What personal data can we collect? When you visit our website, we may collect the following types of personal information:

This includes details of your online activity log and traffic data (including IP address, access date and time), the language you use, software crash logs, the type of browser, as well as information about the device you use. The information we collect is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect, through Us, to a third-party online trading platform.

Personal information you submit directly to third-party platforms to facilitate transactions: this information includes your full name, address, telephone number, and email address.

5. The legal basis and rationale for processing personal data

Your personal data is processed by the company for the purposes set out in this section and in accordance with the applicable legal basis.

Without a legal basis, the Company is not permitted to use your personal data. The legal grounds on which the Company may process your personal data are:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may process data when necessary to pursue legitimate interests. For example, to enhance our services or to defend against legal claims.
  • Processing must comply with a legal obligation.

Please contact us by email for further details about the processing required to safeguard legitimate interests.

Below is a list of purposes and legal grounds on which we may use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal information with third parties at your request to access digital trading

At your request, we may collect personal data from you to share with third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To address your requests, questions, or concerns, we may need personal data to assist with any enquiries you have about the services.

Processing is necessary for the purposes of the legitimate interests pursued by the company or a third party.

Personal data is processed to fulfil legal obligations and to satisfy administrative and judicial requirements, in compliance with applicable laws and regulations.

Processing is necessary to comply with legal obligations.

To improve Our Services, we may use Personal Data for analysis, diagnostics, and troubleshooting. This includes, among other things, crash and malfunction reports that we collect in connection with Our Services.

Processing is necessary for the legitimate interests of the company or a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary to pursue the legitimate interests of the company or a third party.

To carry out and manage activities that meet our service requirements, including back-office operations, business development, strategic decision-making, oversight mechanisms, and related functions.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To support decision-making across a variety of issues, we apply a broad range of analytical methods, including statistical techniques, as appropriate.

It is necessary to process data for the company’s legitimate interests or those of a third party.

To protect our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims. We may process personal data to safeguard these rights, interests, and assets in accordance with applicable laws, regulations, and agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers, such as hosting and storage vendors, to process IP address information and conduct user experience analysis.

You may also request that we transmit specific personal data about you to third-party trading platforms. In such cases, we will share the personal data you have provided to us with those third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with its affiliates or business partners. This can provide the Company with the resources needed to enhance and improve the products and services it provides to its customers.

If necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with prospective investors or purchasers, or with lenders to the company or any other group company, if such a transaction takes place (including the transfer or sale of assets of the company or any other group company), or in connection with any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

Third-party services, including providers that serve advertisements on our website and analytics companies, may be engaged. These companies may also use cookies or other technologies.

Cookies are small text files that are stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behaviour to enhance your online experience, remember your settings, and better tailor the products and services that may be of interest to you. Cookies are also used for statistical purposes and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and last only while your browser is open, expiring when you close it. Other cookies are persistent. Persistent cookies stay on your device for a set period after you close your browser. They help the site recognise you as a returning user and make it easier to access the site again.

Types of cookies:

We may use them according to their specific purposes:

The cookie type

Cookies are strictly necessary

Scope

These cookies are essential for you to access the features you’ve requested and to navigate our website. We use them to deliver the information, products and services you have asked us to provide.

They are essential for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you visited earlier.

Additional Information

Cookies collect certain personal data, including your username and last login date, to confirm your login status on the site.

They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies allow us to recognise you each time you visit our site and to save your settings and preferences.

Additional Information

They remain valid until their expiry date and are retained even after the browser is closed.

Cookie category

Cookies for performance

Scope

We use cookies to collect statistical data on the site’s performance and to help improve it. They also enable us to conduct analysis on our website.

Additional Information

Cookies store anonymous data that is not linked to any identified or identifiable natural person.

They can be cleared when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or removed

To block or delete cookies, adjust your browser settings. The links below explain how to do this in several of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that if this occurs, some or all of the website's functions and features may not work as expected.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing as described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your personal information with third-party trading platforms for a period of 12 months. If you provide your consent, we will continue to share your information for a further 12 months.

We regularly review the Personal Data we hold to confirm whether it remains necessary.

9. Transfers of personal data to a third country or to an international organisation

Your personal information may be transferred to other countries, meaning it may be sent to a jurisdiction outside the one in which you reside, and it may also be shared with international organizations. The Company takes all necessary measures, including appropriate contractual and technical safeguards, to protect the personal data you provide and to ensure that individuals can assert their rights and obtain access to effective legal remedies through available channels.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is carried out pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was conducted in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. Please send your request to info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be error-free. We also cannot be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, any disclosure resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.

Where required by law or by obligations beyond our control, we may be required to disclose your personal data to third parties, including public authorities. In such circumstances, we cannot control the level of security those third parties apply to your personal data.

Transmitting personal data over the Internet is not completely secure. The Company cannot guarantee the security of personal data you transmit to us over the Internet.

11. Hyperlinks to websites operated by third parties

This website may include links to third-party websites and applications. These websites and apps are not under the company's supervision. We are not responsible for any collection or processing of personal data by these sites or apps. This Policy does not apply to activities carried out through such sites or apps.

When visiting any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use their services. We also suggest that you provide any personal data to them.

12. Amendments to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the revised policy on our website. In the event of material updates, we will also seek to notify you through methods we deem appropriate and will publish an announcement on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You are entitled to request that we verify the accuracy of the personal data we collect about you, to rectify any errors, and to delete any personal data that we do not require. You may also restrict the scope and types of processing of your personal information.

If you are an EEA resident, please visit this page:

These rights are available to you concerning the personal data you provide. You may request to exercise them by emailing the address below.

Access rights

The Company can verify the accuracy of personal data being processed about you. If they are, you are entitled to access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be provided electronically upon request

The right to access personal data must not conflict with the rights and freedoms of others. If a request would harm those rights and freedoms, the company may refuse to comply or limit how it is fulfilled.

Right to rectification

The Company has the right to correct inaccurate personal data. You have the right to request correction of any incomplete personal data about you, taking into account the purpose of processing.

Right to Erasure

The following reasons are applicable: (a) personal data are no longer needed for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (d) personal data have been processed unlawfully; or (e) personal data must be erased to comply with the company’s legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data.

If you request restriction of personal data, it may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.

Right to Data Portability

If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request the direct transfer of your personal data from the company to another controller, where technically feasible. Your rights under the right to erasure are not altered or limited in any way by exercising your right to data portability. The right to data portability must not infringe the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any use of your personal data that is based on legitimate interests pursued by us or any third party. This also covers profiling conducted solely on the basis of such legitimate interests. Where we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or where processing is required for the establishment, exercise or defence of legal claims, we may continue that processing.

In relation to direct marketing, you have the right at any time to object to the processing of personal data relating to you.

Right to decline consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before it was withdrawn.

You have the right to file a complaint with your supervisory authority.

You may file an appeal with a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of personal data within the European Union.

Laws of the European Union and its Member States may restrict your rights concerning your personal data, as outlined in section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This timeframe may be extended to up to two months if necessary, depending on the nature of your request and the volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.

Provided it does not contravene section 13 of the law, information requested under your rights in section 13 will be supplied free of charge. If a request is unfounded or excessive, particularly when repeated, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action. We may also decline to act.

If we have doubts about the identity of the individual who submitted your request, the company may request additional information from you to verify your identity and safeguard your personal data.